Features

Everything a great B2B rep does — handled end to end

One agent that explains, negotiates, prices, upsells, takes the order, and collects payment — always inside the limits you set. See exactly how each piece works below.

Product expertise

Answers product questions like your best rep

Kavn.ai reads your full Shopify catalog and fields spec questions, comparisons, and use-case queries in natural, on-brand language — juggling several products in one conversation without losing the thread.

  • Knows thousands of products per store
  • Handles multiple products in one chat
  • Specs, compatibility & side-by-sides
  • On-brand voice you control

Kavn.ai agent

Online · replying instantly

yourstore.com
What’s the difference between your 16oz and 20oz insulated tumblers?
Both are double-wall vacuum steel. The 16oz holds cold ~18 hrs; the 20oz lasts ~24 hrs and adds a sliding lid — it’s our most-ordered for branded gifting.
Are they dishwasher safe?
Yes — both are top-rack safe and the powder coat won’t fade. Planning to add your logo?
Specs Comparisons Multiple products at once
Price negotiation

Negotiates real deals — never below your floor

Give it a floor and a ceiling and it bargains like a human rep: trading concessions, holding firm, and never crossing your limits or backtracking to a worse offer. This is the move generic chatbots simply can’t make.

  • Hard floor & ceiling on every offer
  • Never backtracks mid-deal
  • Concessions tied to order size
  • Transparent, on-brand bargaining

Kavn.ai agent

Online · replying instantly

yourstore.com
I need 500 boxes of nitrile gloves. Best you can do — $6.50 a box?
List is $7.80. At 500 I can bring it to $6.95 a box today.
A competitor quoted me $6.40.
I can’t reach $6.40 on this grade without cutting quality — but I’ll do $6.80 if we lock it in now. That’s 13% under list, and I won’t be able to repeat it later.
Floor enforced Never backtracks Stays on-brand
Tiered B2B pricing

Quantity price breaks, applied automatically

Real B2B pricing: the more they buy, the better the rate. Kavn.ai surfaces the next tier at exactly the right moment, nudging buyers toward larger orders without ever feeling pushy.

  • Multi-tier quantity pricing
  • Auto-suggests the next price break
  • Lifts average order value
  • Stays inside your margin rules

Kavn.ai agent

Online · replying instantly

yourstore.com
How much for 300 kraft mailers?
At 300 they’re $0.42 each. Quick heads-up: at 500 they drop to $0.36 — that’s 200 more mailers for just $24 more.
Good deal. Let’s do 500.
Smart move — locking in the 500 tier at $0.36 each, $180 total.
Quantity tiers Auto price-break Bigger basket size
Orders & payment

Takes the order and collects the payment

It doesn’t hand off at the one-yard line. Kavn.ai captures the order, confirms the details and delivery address, and sends a secure payment link — closing the loop from first question to paid order.

  • Order capture & confirmation
  • Delivery & address collection
  • Secure payment links
  • Full order + chat transcripts

Kavn.ai agent

Online · replying instantly

yourstore.com
Okay, I’ll take the 500.
Perfect. Shipping to your address on file in Austin, TX?
Yep, same address.
Done — 500 mailers, $180, ships in 2 business days. Here’s your secure link to finish up: Pay $180 securely
Order #10428 confirmed · payment received
Order capture Address confirmed Secure payment
Owner escalation

Asks you when it doesn’t know — then learns forever

When a customer asks something outside its knowledge, the agent escalates to you. You answer once; it relays your reply to the customer, saves it to its knowledge base, and never needs to ask again.

  • Spots gaps in its own knowledge
  • Notifies you in real time
  • Relays your answer to the customer
  • Remembers it permanently

Kavn.ai agent

Online · replying instantly

yourstore.com
Do these mailers meet ASTM D6400 compostable certification?
Great question — let me confirm with the team so I get it exactly right.
Escalated to owner
Mike · Owner
Yes — certified ASTM D6400. Cert PDF available on request.
Confirmed — they’re ASTM D6400 certified compostable, and we can send the certificate. Want me to attach it?
Saved to knowledge base — won’t need to ask again
Spots its own gaps Notifies you Learns permanently
Upsell & growth

Grows every order — tactfully

Kavn.ai recommends complementary products and higher quantities exactly when it benefits the buyer — lifting average order value without the robotic hard sell.

  • Complementary product pairing
  • Higher-quantity nudges
  • Context-aware, never spammy
  • Tuned to your catalog

Kavn.ai agent

Online · replying instantly

yourstore.com
Just the LED panel, thanks.
You got it. Most teams add the mounting kit — halves install time and it’s $12 with the panel today. Add one?
Sure, add it.
Nice. You’re also just 4 units from the next price tier — want to round up to 12 and save 8%?
Pairs products Quantity nudge Never pushy
Under the hood

Engineered to fit how you sell

Shopify-native, fast to deploy, and always under your control.

Shopify-native

Works straight off your Shopify product data — no manual catalog rebuild.

Live the same day

Drop the chat widget on your site. No big integration project, no dev sprint.

Built for scale

Comfortably handles catalogs with thousands of products per store.

Always on

Sells and supports 24/7 — across every timezone your buyers are in.

You stay in control

Every guardrail — price ranges, tiers, tone — is set and owned by you.

Sounds human

Conversations that feel personal, so buyers trust the experience.

Custom builds

Need it tailored? We build it.

Beyond the subscription, our in-house AI software team fine-tunes the agent to your catalog, tone, and workflows — and ships custom integrations specific to your business.

  • Fine-tuned to your catalog & tone
  • Dedicated in-house AI dev team
  • Custom integrations & workflows
  • Onboarding, migration & SLA

Put a closer on every conversation.

See Kavn.ai handle a real deal on your catalog — from first question to paid order — in a 20-minute demo.